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Frequently Asked Questions

Is there a free trial available?

Yes, new accounts start in demo mode with limited feature access. This allows you to explore KWEST before committing to a subscription. When you're ready, upgrade to a paid plan to unlock full curriculum access and all features.

Can I change my plan later?

Yes, you can upgrade or change your plan at any time through your Subscription settings. Changes take effect immediately, with billing prorated accordingly. Manage your subscription through your account dashboard.

How does billing work?

Choose monthly or annual billing. Annual plans save approximately 10% compared to monthly. Payments are processed securely through Stripe. You can view invoices, update payment methods, and manage billing details in your Subscription settings.

How do I change my account email?

Go to Settings > Personal Details and update your email address. This is a global setting that applies across all organizations you belong to. You'll see your email verification status displayed next to your current email.

How do I track my learning progress?

View your progress on the My Progress page accessible from the dashboard. You'll see completed lessons, time spent learning, and skill development across different areas of the curriculum.

How do I navigate the curriculum?

Use the KWEST Explorer to explore all available units and lessons. You can browse by discipline, search for specific topics, or follow recommended learning paths based on your progress.

How do I create a collection?

Collections let you organize lessons into custom groups. Go to Collections, click "Create Collection," then add lessons by browsing or searching the curriculum. You can reorder items and share collections with your class.

How do I assign content to learners?

Teachers can assign lessons and collections to learners from the class dashboard. Select the content you want to assign, choose your learners or groups, and set optional due dates to track completion.

What are the different account types?

KWEST offers Individual and Classroom accounts. Individual accounts are for personal learning, while Classroom accounts include teacher tools for managing learners, tracking progress, and assigning content.